PawsFree, LLC — Website Terms of Use & Privacy Policy
Last updated: 9/14/26
By using www.pawsfreecup.com (the “Website”), you accept and agree to be bound by these Terms of Use and our Privacy Policy, set out below. We may revise and update these Terms of Use from time to time in our sole discretion, and any changes are effective immediately upon posting and binding on you.
We reserve the right to withdraw or amend this Website, and any content, product listing, or service we provide through it, at any time in our sole discretion without notice. We are not liable if any part of the Website is unavailable at any time or for any period.
Intellectual Property
The Website and its entire contents, features, and functionality (including, without limitation, all information, text, product photography, graphics, and the design, selection, and arrangement of the foregoing) are owned by PawsFree, LLC (“Company,” “we,” “us,” or “our”) and are protected by United States and international copyright, trademark, trade dress, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, or transmit any material from the Website without our prior written permission. The Company's name, logo, and product names are trademarks of the Company, and you may not use them without our written permission.
Products, Pricing, and Order Acceptance
We attempt to describe and display our products, including the Original PawsFree Cup and PawsFree Mounted Cup, as accurately as possible, but we do not warrant that product descriptions, photographs, or other content on the Website are accurate, complete, current, or error-free. Colors, dimensions, and materials may vary slightly from what is shown.
All prices are subject to change without notice. We reserve the right to limit quantities, refuse or cancel any order, and correct any pricing or listing errors, even after an order has been submitted or confirmed. Your receipt of an order confirmation does not constitute our acceptance of your order.
Shipping and Returns
Shipping timeframes, costs, and our returns and exchange policy are posted in Quick Links at bottom of Home Page. Please review the Product Safety Notice included with your order, and available on the Website, before using your PawsFree product.
Reliance on Information Posted
Information presented on or through the Website, including care and usage instructions, is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information, and any reliance you place on it is strictly at your own risk. Content on the Website may be out of date at any given time, and we are under no obligation to update it.
Privacy Policy
PawsFree, LLC is committed to protecting your privacy. This Privacy Policy explains what information we collect through the Website and how we use it.
Information We Collect. When you place an order, create an account, sign up for updates, or otherwise interact with the Website, we may collect your name, shipping and billing address, email address, phone number, and order history. Payment card information is collected and processed directly by our third-party payment processor Shopify Payments ; we do not store your full payment card details on our own systems. If you submit payment card information through Shopify Payments, then you consent to Shopify Payment’s terms of use and privacy policy.
How We Use Information. We use this information to process and fulfill your order, communicate with you about your purchase, provide customer support, and, if you opt in, to send you updates about PawsFree products and promotions. We will not sell, rent, or share your personally identifiable information with third parties for their own marketing purposes without your express consent, except as required to fulfill your order (for example, sharing your shipping address with our shipping carrier) or as required by law.
Your Choices. To opt out of promotional emails or texts, follow the unsubscribe instructions in those messages, or email us at sales@pawsfreecup.com.
Cookies and Analytics. The Website may use cookies and similar technologies, including those provided by our e-commerce platform and analytics providers, to operate the Website and understand how visitors use it.
Changes to This Policy. We may update this Privacy Policy from time to time. Material changes will be posted on this page along with an updated “last updated” date. Please check back periodically.
Children's Privacy. The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Linking to the Website and Social Media
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage or take unfair advantage of our reputation, and you must not suggest any form of association, approval, or endorsement without our written consent. We may disable any social media features or links at any time at our discretion.
Disclaimer of Warranties
YOUR USE OF THE WEBSITE AND ANY PRODUCTS OR SERVICES OBTAINED THROUGH IT IS AT YOUR OWN RISK. THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PRODUCTS SOLD THROUGH THE WEBSITE MUST BE USED IN ACCORDANCE WITH THE ACCOMPANYING PRODUCT SAFETY NOTICE AT ALL TIMES.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR ANY PRODUCT PURCHASED THROUGH IT, INCLUDING ANY DAMAGES RESULTING FROM MISUSE OF A PRODUCT OR FAILURE TO FOLLOW THE ACCOMPANYING PRODUCT SAFETY NOTICE. THE COMPANY'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE WEBSITE OR PURCHASE OF A PRODUCT SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
Governing Law
These Terms of Use and Privacy Policy are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws principles.
Contact Us
Questions about these Terms of Use or our Privacy Policy can be sent to sales@pawsfreecup.com .